Follow a transaction
Check what is happening after you approve an action.
A transaction is an action sent to a network, such as a transfer or swap. It takes time to check and finish. Saying yes in your wallet is only one step.
The stages you may see
Section titled “The stages you may see”| Stage | What it means |
|---|---|
| Wallet approval | Your wallet is asking you to say yes. Read what it is asking before approving. |
| Queued or processing | Your request is waiting or Pulse is getting it ready. |
| Submitted | The transaction has been sent to the network. It has not finished yet. |
| Confirmed or completed | Pulse has seen the network confirm the action. Check your updated balances. |
| Unknown or unresolved | Pulse does not yet know what happened. Check this request before trying again. |
| Failed | Something went wrong. Read the message and check whether Pulse offers a way to try this request again. |
Read what you are signing
Section titled “Read what you are signing”Some wallet requests ask you to prove the wallet is yours. Others ask permission to do something with your tokens. Read the actual request each time; the button label alone does not tell you what you are approving.
Resume an interrupted request
Section titled “Resume an interrupted request”Reconnect the same wallet. If Pulse shows Retry or Resume on your request, use that button. Do not start a second request for the same tokens while the first one is still unclear.
Closing a tab or losing your connection does not cancel a transaction. Check its status and transaction ID before trying again.
Keep useful information
Section titled “Keep useful information”If you need help, save what you were doing, the token, the time, the transaction ID, and the error message. A transaction ID is the reference number for the action. Keep private account details out of public chats.